Routing Number: 307083652
In Albuquerque: 505-342-8888
Toll Free: 888-342-USNM (8766)
Request Your Login ID and
Password Reset

 





CU by Phone

Save Time - do your Credit Union business by phone... CU by Phone is always open!

If you don’t have a CU by Phone PIN or would like more information, please call 342-8888, ext. 31.


Audio Response Telephone

1. Dial 342-8888 or toll free 1-888-342-USNM, then ext. 1.

2. Enter your account number, press #.

3. For a transaction, enter your CU by Phone Personal Identification Number (PIN), press #

-OR-

4. For PIN change, enter your current PIN, press *, enter new PIN, press #.


When you have connected to the CU by Phone System, follow the simple voice instructions.


Share and Loan Numbers
.-
Savings - 1
.- IPA - 2
.- Checking - 4
.- IRA - 7
.- Special Shares - 3, 5, 6, 8
.- Christmas Club - 9
.- Loan Numbers - Refer to your monthly statement
.- QuickCash - 12

For Transaction options - press *, then press #.

CU by Phone Number Codes
Balance Inquiries
Share, Checking
1#
Loan
2#
Share Certificate
6#
Dividends paid, Interest charged
6#

History
4#

Transfers
Share to Share, Member to Member or Share to Loan
8#

Withdrawals - By Check From Share
9#

From QuickCash Line of Credit
5#

For help, or to repeat last instruction 
*#
Cancel transaction, or end call
0#

All entries after working hours posted the following business day.

 
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.